Dallas Public Adjuster serves Dallas, Dallas County, and surrounding North Texas communities. We do not run storefront offices; we come to the damaged property, inspect it, document the loss, and work the claim with your insurer from there. The sections below describe the cities we cover and the kinds of severe weather each has actually recorded, based on the NOAA National Centers for Environmental Information (NCEI) Storm Events Database.
Want to see reported events near a specific address? Search any city or ZIP code with our storm lookup tool, or browse the Dallas County storm history.
Dallas: our primary service area
Most of our work happens inside Dallas city limits, and the NOAA record explains why. Dallas County has logged 841 hail reports, 250 of them golf ball size (1.75 inches) or larger, with April and May the peak months and a smaller bump each October. On October 20, 2019, an EF3 tornado tracked across northwest and north Dallas from SH-348 and Luna Rd. across I-35E and Harry Hines Blvd. On May 28, 2024, a 75 mph gust was measured at Dallas Love Field during a widespread windstorm, and on April 25, 2026, 3-inch hail near Dallas Baptist University blew out car windows.
Water is the other big risk. The August 21–22, 2022 flash flood brought upwards of 15 inches of rain to parts of Dallas, and creeks such as White Rock, Turtle, Five Mile, and Ten Mile can rise quickly. Winter Storm Uri in February 2021 added a wave of burst-pipe claims. Dallas housing ranges from brick-veneer homes with composition shingle roofs to older pier-and-beam houses in Lakewood, the M Streets, Lower Greenville, and Oak Cliff, plus flat and low-slope roofs on apartments and warehouses. Repairs inside the city go through the City of Dallas Planning & Development Department; see our Dallas building codes guide.
Cities we serve
Highland Park
An independent town north of downtown Dallas, known for Tudor, Craftsman, and traditional homes under mature trees. On May 16, 2021, a brief EF0 tornado began at Williams Park and uprooted a large tree in Goar Park. Tree-impact and older-roof claims are common here.
University Park
Home to Southern Methodist University and the other half of the Park Cities. The same May 16, 2021 storm produced an EF1 tornado just to the north near Royal Ln., and on June 13, 2012, baseball-size hail broke skylights at nearby NorthPark Center.
Richardson
A city of mid-century ranch homes and office campuses that straddles the Dallas–Collin county line. A National Weather Service survey found the May 28, 2024 winds reached up to 90 mph in part of the city, and hail up to 2.25 inches fell on September 24, 2023.
Garland
One of the largest cities in Dallas County, on the east side. Garland sits in the path of some of the county's most severe events: the EF4 Garland/Rowlett tornado of December 26, 2015, winds up to 95 mph on May 28, 2024, and 3.75-inch hail on February 25, 2000.
Irving
West of Dallas, including Las Colinas and the area around DFW Airport. On May 24, 2011, grapefruit-size hail up to 4.25 inches broke windows across Irving. EF1 tornadoes touched down in the city in March 2023 and March 2025.
Mesquite
An east Dallas County city along I-30 and I-635. During the August 2022 flood, more than 10 inches of rain fell in a few hours and I-635 at Scyene Rd. was closed by high water. Earlier, 2.75-inch hail on March 25, 1995 broke windows and damaged homes and businesses.
Carrollton
A northwest Dallas County city that extends into Denton and Collin counties. Reports include 3-inch hail near the President George Bush Turnpike and Old Denton Rd. on June 6, 2018, and a roof torn from a commercial building at Keller Springs and Midway on May 28, 2024.
Grand Prairie
A city that spans Dallas, Tarrant, and Ellis counties, with a large base of warehouses and distribution buildings. On June 13, 2012, orange-size hail fell at Belt Line Rd. and Warrior Rd., and a March 16, 2023 EF1 tornado peeled roofing off a warehouse in the northern part of the city.
Plano
Plano lies mostly in Collin County, just north of Dallas County, so most of its weather history falls outside the Dallas County record shown on this site. Storms that hit Richardson and north Dallas often continue into Plano; NOAA's Dallas County entries include a 2003 thunderstorm that blew down power lines on the south side of Plano.
Rowlett
A lakeside city on Lake Ray Hubbard in Dallas and Rockwall counties. The EF4 tornado of December 26, 2015 tracked into Rowlett from Garland, and an EF1 tornado on October 20, 2019 damaged trees and roofs from Larkin Ln. toward the President George Bush Turnpike. Golf-ball-size hail was reported near Rowlett on April 27, 2026.
Other Dallas County communities
We also work throughout the rest of Dallas County, including Addison, Farmers Branch, Coppell, DeSoto, Cedar Hill, Duncanville, Lancaster, Sachse, Balch Springs, and Seagoville. These cities have their own share of severe weather in the NOAA record: the highest measured wind gust in the county, 115 mph at Addison Airport on June 14, 1996; 3-inch hail in Coppell on June 6, 2018; 4-inch hail near Cedar Hill on June 12, 2023; the April 25, 1994 F4 tornado in Lancaster; an EF3 tornado through Glenn Heights and DeSoto on December 26, 2015; and water rescues in Balch Springs during the August 2022 flood.
What stays the same everywhere we work
Wherever your property is, the process is the same: a Free Claim Review, a written contract with fees disclosed before any work begins, a thorough inspection, careful documentation, and steady communication with your insurer. Texas law caps public adjuster compensation at 10% of the insurance settlement, and you may rescind the contract within 72 hours of signing.
The area shares a few insurance realities too. Dallas County is outside the TWIA area, so wind and hail coverage typically comes from your regular insurer. Many policies carry a separate wind/hail deductible, so check your declarations page. Standard policies generally exclude flood. And each suburban city has its own building inspection and permit office, so code and permit requirements can change when you cross a city limit.
We handle hail, wind, tornado, roof, flood, freeze, fire, and water damage claims for both residential and commercial properties. Not sure whether we cover your area? Request a Free Claim Review or call +1 (832) 503-5866.
Frequently Asked Questions
Do you charge more to travel outside Dallas?
Fees are disclosed in a written contract before any work begins; Texas law caps public adjuster compensation at 10% of the insurance settlement. Ask about your location during your Free Claim Review.
My city is not listed. Can you still help?
Probably. Beyond the cities with their own pages, we work throughout Dallas County, including Addison, Farmers Branch, Coppell, DeSoto, Cedar Hill, Duncanville, Lancaster, Sachse, Balch Springs, and Seagoville, and we review requests from other nearby North Texas communities. Send a Free Claim Review request and we will let you know.
How can I check whether a storm hit my area?
Use our storm lookup tool to search a city or ZIP code for reported hail, wind, and other events. A nearby report does not prove damage at your property; an inspection is still needed.
Is wind and hail coverage handled by TWIA in Dallas County?
No. Dallas County and its neighbors are outside the Texas Windstorm Insurance Association (TWIA) area, so wind and hail coverage usually comes from your regular insurer, or the Texas FAIR Plan where applicable. Many policies carry a separate wind/hail deductible; check your declarations page.
Do you have an office in each city?
No. We do not operate a physical office. We serve Dallas, Dallas County, and surrounding North Texas communities by coming to the damaged property and working the claim from there.