Carrollton sits north of Dallas along I-35E and the Bush Turnpike, with the Elm Fork of the Trinity River on its west side. The city spans parts of Dallas, Denton, and Collin counties, and it combines established neighborhoods near downtown Carrollton, newer subdivisions to the north, and a large base of warehouses, distribution centers, and offices. If you need a public adjuster in Carrollton, TX, we can help you document hail, wind, or water damage and work through the claim with your insurer.
We represent policyholders only, serving Dallas, Dallas County, and surrounding North Texas communities, including Carrollton, Farmers Branch, Addison, and Coppell. We do not have a physical office; we come to the property.
Carrollton weather risks in the NOAA record
NOAA's NCEI Storm Events Database files Carrollton reports under "Carrollton," "Trinity Mills," "Addison Airport," and other reference points. Our data covers Dallas County only, so these are reports from the Dallas County side of the city and its edges:
- June 6, 2018: 3-inch hail was reported near the President George Bush Turnpike and Old Denton Rd.
- May 28, 2024: a spotter reported a roof torn from a commercial building at Keller Springs Rd. and Midway Rd. during the windstorm that hit much of the county.
- March 13, 2019: thunderstorm winds damaged southern Carrollton from Valley Ranch toward Addison Airport, including significant roof damage to a business on W. Crosby Rd., overturned trailers, and fence, shingle, and tree damage across the city.
- September 5, 2001: an F1 tornado touched down at McCoy and Evergreen roads and damaged roofs at an elementary school, a church, and 23 homes.
- July 12, 2025: Josey Ln. flooded with about a foot of water between Keller Springs Rd. and Sherwood Ln.
Check storms near your address with our storm lookup tool or explore Dallas County storm history.
Carrollton properties and common claims
Homes and townhomes
Carrollton's housing ranges from brick ranch homes in older neighborhoods to two-story homes and townhomes in newer areas. Hail of the size recorded here can crack shingles, dent gutters and garage doors, shred screens, and damage siding and fencing. Steeper, more complex roofs on newer homes mean higher repair costs that should be reflected in the estimate. Our hail damage claims and roof damage claims pages explain what to document.
Warehouses and commercial buildings
Industrial and office properties along I-35E and Belt Line Rd. often have low-slope TPO or modified-bitumen roofs, metal panels, rooftop HVAC units, and large overhead doors. Wind can peel roof membranes and panels, and hail can bruise roofing and dent mechanical units in ways that are hard to see from the ground. Learn about commercial property claims.
Water and flooding
Wind-driven rain through damaged roofs often leads to interior water damage. Flash flooding near creeks and low crossings is a different matter: standard homeowners and commercial policies generally exclude flood, which is covered by NFIP or private flood policies.
Permits in Carrollton
The City of Carrollton has its own building inspection and permit office, and its requirements apply across all three counties the city covers. Confirm permit requirements before roofing or structural repairs. Code upgrades required during a repair are generally paid only under ordinance or law coverage, up to its limit. See our local building codes guide.
Before you accept the first estimate
After a large hail or wind event, a first estimate is often prepared quickly. Before you sign off, compare it with what you see on the property: every roof slope, gutters, vents, siding, windows, fencing, and interior damage. Check whether the estimate includes items such as code-required underlayment, steep-roof charges, and permit costs where they apply. If the numbers look short, an insurance estimate review can show what may be missing.
How we help
As a Dallas Public Adjuster, we inspect the full property, document damage with photos, measurements, and Matterport 3D imaging where useful, and prepare a detailed Xactimate estimate. We review your policy and the insurer's estimate, explain the differences, and handle communication with the carrier. If your claim was underpaid or delayed, we can review where it stands. We cannot guarantee a result; coverage depends on your policy and the facts.
Request a Free Claim Review or call +1 (832) 503-5866.
Frequently Asked Questions
Carrollton spans three counties. Does your storm data cover my home?
Our storm history covers Dallas County, which includes southern Carrollton. If your home is in the Denton County or Collin County part of the city, nearby Dallas County reports can still show what storms moved through the area, but they are not a complete record for your address.
Three-inch hail hit my neighborhood. Why did the insurer only approve part of the roof?
Insurers sometimes count hits in a test square and approve only slopes that meet their threshold. Large hail can also damage underlayment, flashing, vents, skylights, and siding that a quick inspection misses. A detailed reinspection and estimate review can show whether the scope is complete.
Do I need a City of Carrollton permit to replace my roof?
Carrollton has its own building inspection and permit office, and roofing and structural work often require a permit. Confirm requirements with the City of Carrollton before work begins, whichever county your property is in.
My business roof was torn off in a windstorm. Is business income covered?
Many commercial policies include business income or extra expense coverage, but the terms, waiting periods, and limits vary. Keep records of lost revenue and added costs from the date of loss and review the policy carefully.
What does a public adjuster cost?
Fees are disclosed in a written contract before any work begins; Texas law caps public adjuster compensation at 10% of the insurance settlement. You may rescind within 72 hours of signing.