Richardson sits along US-75 just north of Dallas, stretching across the Dallas County and Collin County line. It is known for its neighborhoods of mid-century ranch homes, its Telecom Corridor office and tech campuses, and newer subdivisions and multifamily buildings in the north. Richardson also took one of the hardest hits from the May 28, 2024 windstorm. If you need a public adjuster in Richardson, TX, we can help you document damage and work through your claim with the insurer.
We represent policyholders only, serving Dallas, Dallas County, and surrounding North Texas communities, including Richardson, Plano, and Garland. We do not have a physical office; we come to you.
Richardson weather risks: what NOAA has recorded
NOAA's NCEI Storm Events Database files Richardson-area reports under reference points such as "Richardson" and "Renner." Our dataset covers Dallas County only, so storms that struck only the Collin County side of the city may not appear here. Notable Dallas County entries include:
- May 28, 2024: a NWS storm survey found winds up to 90 mph moved through part of Richardson. A sensor at Methodist Richardson measured 83 mph, officials reported 111 facilities with damage, and the worst damage ran from Hillside Ave. southeast to Bowser Rd. In a separate report, a large tree fell against a home on Claymore Dr., damaging part of the roof.
- September 24, 2023: hail of 1 to 2 inches was reported near Plano Rd. and Belt Line Rd.
- April 21, 2017: egg-size hail was reported in Richardson.
- May 16, 2021: water rescues were needed near Glenville Dr. between East Collins Dr. and Commerce Dr.
- April 27, 2026: a 1.75-inch (golf ball) hailstone was measured in Richardson.
Look up storms near your property with our storm lookup tool, or browse Dallas County storm history.
Richardson homes, offices, and common claim issues
Mid-century ranch homes
Many older Richardson neighborhoods are filled with single-story brick ranch homes on mature, tree-shaded lots. Long, low roof lines with composition shingles take hail across a large surface, and big trees create wind and limb-impact risk. Older roofs often draw heavy depreciation, and repairs can trigger code items such as new underlayment or ventilation. Our roof damage claims and hail damage claims pages explain what to document.
Newer homes and multifamily
Two-story homes and apartment communities bring steeper roofs, more siding and window exposure, and multiple units under one policy. Wind-driven rain through damaged siding or windows can lead to interior water damage claims that are easy to under-scope.
Office and commercial buildings
Low-slope TPO and modified-bitumen roofs, rooftop HVAC units, and large glass facades are common along the business corridors. Hail and wind damage to these systems can be hard to see from the ground, and business interruption terms need a close read. See commercial property claims.
Permits in Richardson
The City of Richardson has its own building inspection and permit office. Its requirements apply on both the Dallas County and Collin County sides of the city, and they are separate from the City of Dallas. Before roofing or structural work starts, confirm what is required. Code-related upgrade costs are generally paid only under ordinance or law coverage, up to its limit; see our local building codes guide.
After a windstorm in Richardson: what to keep
Large wind events like the one in May 2024 produce a rush of claims at once, and details get lost. Keep a simple file with photos of every damaged item before cleanup, tree removal invoices, tarping and board-up receipts, and notes from each call with the insurer. Texas prompt-payment rules generally give insurers 15 days after notice to acknowledge a claim and begin investigating, with extra time after a declared weather catastrophe. If your claim seems stuck, our delayed insurance claims page explains what to ask for.
How we help
As a Dallas Public Adjuster, we inspect the full property, photograph and measure the damage, prepare a detailed Xactimate estimate, and compare it with the insurer's. We handle communication with the carrier and, where the numbers do not line up, prepare supplements or discuss appraisal. If your claim from the 2024 windstorm or a recent hailstorm was underpaid or denied, we can review it with you. We cannot guarantee a result; coverage depends on your policy.
Request a Free Claim Review or call +1 (832) 503-5866.
Frequently Asked Questions
Richardson is in two counties. Does that affect my claim?
Your county does not change how your insurance policy works. It can affect which public records and storm reports describe your area. Our storm history data covers Dallas County, so for homes in the Collin County part of Richardson, use it as a guide to nearby storms rather than a complete record.
A tree fell on my house in the May 2024 windstorm. Is it too late to file?
Not necessarily, but policies have notice requirements and contractual deadlines, and Texas policies often include a deadline to file suit. Check your policy right away and talk with a Texas attorney about any legal deadline. We can help you review the claim itself.
Do I need a permit from the City of Richardson to replace my roof?
Richardson has its own building inspection and permit office, and roofing and structural work often require a permit. Confirm requirements with the City of Richardson before work starts.
My mid-century home has an older roof. Will the insurer only pay actual cash value?
It depends on your policy. Some Texas policies pay roof claims at actual cash value or on a payment schedule, while others pay replacement cost and release depreciation after repairs. Your declarations page and roof endorsements will tell you which applies.
What does a public adjuster charge?
Fees are disclosed in a written contract before any work begins; Texas law caps public adjuster compensation at 10% of the insurance settlement. Texas contracts also include a 72-hour right to rescind.