Irving fills the northwest corner of Dallas County between Dallas and DFW Airport, from older neighborhoods near Irving Blvd. and Story Rd. to the office towers, lakeside apartments, and newer homes of Las Colinas and Valley Ranch. That mix means Irving claims range from a ranch home's hail-damaged roof to a commercial tower's damaged curtain wall. If you need a public adjuster in Irving, TX, we can help you understand your policy, document the damage, and present a complete claim to your insurer.
We work for policyholders only, serving Dallas, Dallas County, and surrounding North Texas communities, including Irving, Grand Prairie, and Carrollton. We do not have a physical office; we come to the property.
Irving storm history and weather risks
Irving lies mainly in Dallas County. NOAA's NCEI Storm Events Database files many Irving reports under reference points such as "Sowers," "Gribble," and "Liggett," with the event narrative naming the city. Our storm history covers Dallas County, and it shows Irving has seen some of the county's most extreme hail and several brief tornadoes:
- May 24, 2011: hail up to grapefruit size (4.25 inches) fell around Irving for several minutes, breaking windows and damaging the TPC Four Seasons Las Colinas course during the Byron Nelson. The same day, winds damaged roofs and stripped siding in the Nichols Way neighborhood.
- March 16, 2023: an EF1 tornado formed near MacArthur Blvd. and SH-183, damaging an auto dealership showroom, then moved through apartment complexes and residential areas.
- May 28, 2024: a 71 mph wind gust was measured in Irving, and the emergency manager reported widespread tree and roof damage.
- March 4, 2025: a brief EF1 tornado near Pecan Dr. and W. Pioneer Dr. damaged the roof of nearly every building at an apartment complex.
Search storms near your address with our storm lookup tool, or explore the full Dallas County storm history.
Irving properties and the claims they bring
Irving's building stock is unusually varied for one city, and each type has its own claim pitfalls:
- Older single-family homes. Brick-veneer houses with composition shingle roofs take hail on the roof, gutters, and window screens. Older roofs may be depreciated heavily or covered at actual cash value only. See roof damage claims.
- Newer homes in Las Colinas and Valley Ranch. Larger, two-story homes with complex roofs and more windows mean bigger hail and wind scopes. Large hail can damage siding, stone, skylights, and outdoor equipment. Our hail damage claims page explains what to document.
- Apartment communities. Multiple buildings, carports, and units under one policy require organized documentation, and tornado or wind damage can affect dozens of roofs at once.
- Office and commercial buildings. Low-slope roofs, rooftop mechanical units, and glass facades need specialized estimating. Learn about commercial property claims.
Storm leaks often lead to water damage inside. Heavy rain can also flood low-lying streets and parking areas; remember that rising surface water is flood, which standard policies generally exclude.
Permits in Irving
The City of Irving has its own building inspection and permit office, separate from the City of Dallas. Confirm what your project requires before roofing or structural work starts. When repairs must meet current code, those extra costs are typically covered only under ordinance or law coverage, up to its limit. See our local building codes guide.
Timing matters on Irving claims
Report damage promptly and keep a written log of every call, email, and inspection. Texas prompt-payment rules generally give insurers 15 days after notice to acknowledge a claim and start investigating, and 15 business days after receiving requested items to accept or reject it, with extensions in some situations. Many policies also include contractual deadlines, so check yours and talk to a Texas attorney about any legal deadline. If your claim is moving slowly, see our delayed insurance claims page.
How we help Irving policyholders
As a Dallas Public Adjuster, we inspect the full property, document damage with photos, measurements, and Matterport 3D imaging where it helps, and build a detailed Xactimate estimate. We review the insurer's estimate, explain the gaps, and handle communication with the carrier. If your claim was underpaid, denied, or stalled, we can review it with you. We cannot guarantee a result; coverage depends on your policy.
Start with a Free Claim Review or call +1 (832) 503-5866.
Frequently Asked Questions
Why do NOAA reports for Irving list places like "Sowers" or "Gribble"?
NOAA's Storm Events Database uses fixed reference points, some named after old communities or map locations, to place each report. Several Irving reports are filed under "Sowers," "Gribble," or "Liggett," while the event description names Irving. Our storm lookup tool can help you find reports near your property without knowing the reference point.
Hail broke my windows and dented my roof. Is that one claim or two?
Damage from the same storm to the same property is typically handled as one claim under one deductible, though the policy controls. Document every item, including windows, screens, roof, gutters, siding, and HVAC, so nothing is left out of the first estimate.
Does Irving have its own permit office?
Yes. The City of Irving has its own building inspection and permit office. Roofing and structural repairs often require a permit, so confirm requirements with the city before work begins.
I rent an apartment in Irving. Can a public adjuster help me?
Renters insurance usually covers your personal property and additional living expenses, not the building. We can help renters with contents and living-expense claims, and we work with property owners on building claims.
What are your fees?
Fees are disclosed in a written contract before any work begins; Texas law caps public adjuster compensation at 10% of the insurance settlement. You may rescind within 72 hours of signing.